Privacy Policy

Welcome to Winbuzz. We respect your privacy and are concerned with protecting your personal information. This Privacy Policy describes our practices in relation to the information that we collect from you when you visit our platform, how we use it, how we disclose it, and how we protect it. Please read this policy carefully. If you do not agree with all the terms of this policy, please do not access the platform.

1. INFORMATION WE COLLECT

1.1 Personal Data:

We gather personal data that you provide us voluntarily while registering on Winbuzz, making a deposit or withdrawal or participating in promotions or when contacting our support team. This may include but is not limited to;

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Payment details (e.g., credit card numbers or bank account details)

1.2 Usage Data:

Information about how you interact with our platform is collected by us like;

  • IP address
  • Type of browser and its version
  • Visited pages
  • Time and date of visits
  • Referring website addresses.

1.3 Cookies and Tracking Technologies:

Our Platform uses cookies and similar tracking technologies which help to monitor activity and hold certain information about users on the website.Cookies are files with a small amount of data which may include an anonymous unique identifier.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.However, if you do not accept cookies, you may not be able to use some portions of our platform.

2.HOW WE USE YOUR INFORMATION

2.1 To Provide And Maintain Our Services:

We process your transactions using your personal data so as to create and manage your account besides giving customer support services.

2.2 To Improve Our Services:

The user experience can be improved by analyzing usage data from users’ interactions with our platform.

2.3 To Communicate With You:

Your personal data can be used by us for sending updates, newsletters promotional materials and any other information that may be of interest to you. You can opt out of receiving these communications at any time.

2.4 To Ensure Security And Compliance:

We use your data to detect, prevent and report fraudulent activities, abuse or any other criminal activities committed by a person using our platform. This may also involve compliance with legal obligations as well as regulatory requirements.

3.SHARING YOUR INFORMATION

3.1 With Service Providers:

Your information may be shared with third-party service providers who perform services on our behalf such as payment processors, data analysis providers, and marketing partners. These providers are required under contract to safeguard your personal information and use it solely for the purposes we have identified to them.

3.2 For Legal Reasons:

If necessary in order to comply with applicable law or valid requests from public authorities (a court or government agency).

3.3 Business Transfers:

In case there is a merger, acquisition or sale of assets involving Winbuzz, your personal data may be transferred as part of that transaction.We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

4.SECURITY OF YOUR INFORMATION

We make use of administrative , technical as well as physical security measures so as to protect your personal data.While we strive to use commercially acceptable means to protect your information, but we cannot guarantee its absolute security because no method of transmission over the internet or electronic storage is 100% secure.

5.YOUR DATA PROTECTION RIGHTS

5.1 Access:

You can ask us for copies of your personal data which will be provided upon a small fee payment being made .

5.2 Rectification:

You are always entitled to ask us to correct any data you think is wrong.

5.3 Erasure:

You have the right to request that we obliterate your personal details in some cases.

5.4 Restriction of Processing:

You have the right to request that we limit the handling of your personal information in certain situations.

5.5 Data Portability:

You have the right to demand us to move all our data we’ve collected about you, either to another organization or yourself in a format that can be reused for other purposes.

5.6 Objection to Processing:

You have the right not to allow us process your private information in particular circumstances.

6. Children's Privacy

Winbuzz does not knowingly collect or solicit personal information from anyone under the age of 18. If we come across any child’s personal data below 18 years old, we will remove it immediately from our records. In case you believe that someone under 18 may gave shared with us their data, please inform us about this issue.

7. Changes to This Privacy Policy

We periodically review our Privacy Policy for updates and amendments, which will be posted at this place whenever they happen. Therefore, please check this page regularly and take note of any changes made hereunder which shall be deemed effective on posting hereof and remain valid till future modifications are made.

 

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: support@winbuzz.com